Jean M. Bartunek, RSCJ, is Robert A and Evelyn J. Ferris Chair and professor of organization studies at Boston College. Her most recent book is Organizational and Educational Change. Mary Ann Hinsdale, I.H.M., is associate professor of theology at Boston College. She is co-author of 'It Comes From the People': Community Development and Local Theology. James F. Keenan, SJ, is professor of theological ethics at Boston College and author of Works of Mercy and Moral Wisdom with Sheed & Ward.