Become a better communicator during awkward, difficult, or tense moments in the workplace
In The Pause Principle: How to Keep Your Cool in Tough Situations, renowned corporate communications expert Cynthia Kane reveals her tried-and-tested SOFTEN practice to better handle awkward, difficult, or tense conversations at work by breaking free of automatic reactions including shutting down, running away, yelling, or getting passive aggressive or defensive. In this book, readers will learn how to regulate their bodily responses and emotions to arrive at peaceful and productive resolutions during even the most challenging moments at work.
With Kane's help, readers have the opportunity to make a profound impact in their organizations, both interpersonally and quantitatively by reducing miscommunications and therefore corporate errors. This book explores topics such as:
- The fight, flight, or freeze response, and why it's actually a very effective evolution strategy in the wilderness-just not in the workplace
- The true financial cost of corporate miscommunication, estimated to be $4,200 per employee per year
- The importance of mindfulness in work and life, and its key role in calming the human nervous system during stressful situations
The Pause Principle: How to Keep Your Cool in Tough Situations earns a well-deserved spot on the bookshelves of corporate leaders, executives, managers, and all individuals seeking proven strategies to smoothly navigate stressful social situations in the workplace.
PRAISE FOR THE PAUSE PRINCIPLE
"There's a trick to managing tense workplace moments and it's called The Pause Principle by Cynthia Kane. The practices outlined in this book will immediately help you defuse stressful situations and make them manageable. The most important skill of any leader is to be a strong communicator and this book will teach you invaluable strategies that will benefit you throughout your entire career...and life."
-GINO WICKMAN, Author of Traction and Shine, Creator of EOS®
"As a CEO with a fast-paced and growing business, I love the challenges, but I have to make a conscious effort to slow down in my daily life. The Pause Principle has made me a better leader. Cynthia Kane's methods allow me to bridge the gap between personal development and business building in a practical, hands-on way that I know I'll use for years to come."
-BRAM BELZBERG, Chairman and CEO, KEV Group
"Cynthia Kane is a masterful communications coach. This book is clear, filled with compassion, and immediately actionable. If any part of your job requires you to communicate with others, you simply must read The Pause Principle."
-CHRIS DO, Founder and CEO, The Futur
"Improve your communication skills and maintain your composure under pressure with The Pause Principle. These techniques are immensely practical, insightful and empowering, providing readers with the tools they need to thrive in challenging situations. The Pause Principle is a must-read for navigating the modern workplace, but I can't imagine any aspect of your life that wouldn't benefit from the lessons Cynthia Kane has to share."
-DIANA WINSTON, Director of UCLA Mindful and author of Fully Present: The Science, Art, and Practice of Mindfulness
"The Pause Principle's communications strategies are exactly what every leader needs to ensure clarity and true partnership in their organizations and with their clients. Cynthia Kane's techniques are easy to implement and enable you to be a more effective communicator who is infinitely more valuable to your organization, while also benefiting in your personal life."
-KATRIN KLAGES, Partner & VP of Finance, LodgeWorks
