Christmas is a bittersweet time for Pippa Freeman. There are good memories, of course - but some painful ones too. Then her mother is implicated in a mysterious occurrence in their home town of Borteen, and Pippa wonders if she'll ever experience a happy Christmas again - especially when a family secret is revealed. But when police officer and old school friend Ethan Gibson offers his support, Pippa begins to realise that even though her life has been turned upside down, a happy and hopeful Christmas isn't impossible?