Develop your understanding and skills with this textbook endorsed by CACHE for the new qualification. Written by Carolyn Meggitt, who is an expert in making key concepts easy for learners to understand, this comprehensive introduction will help you earn your qualification and progress to Level 3.-Includes case studies and lots of photographs to show you what really happens in actual settings -Organises all information in a way which makes things easy to read-Prepares you for assessment by linking activities to criteria -Prompts you to reflect on your own experiences at key points throughout the book