As a seasoned management consultant with more than 24 years' experience in business operations and technology strategy, Jace has worked with Deloitte as a delivery partner and a few other multinational management-consulting firms.He is passionate about exploring cross-boundary, multi-disciplinary areas of business operations as he strongly believes those are where competitive advantages for an organization can be created. He has always dreamt about developing a business capability model in which business and IT work together as a truly single team to generate unique values. This book is the first fruit borne from these never-ending thoughts.