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Ira A Penn is a Senior Management Analyst with the US Federal Government and the Editor of the Records Management Quarterly published by the Association of Records Managers and Administrators. An internationally known author and speaker, he is the recipient of the Emmett Leahy Award for records management excellence, and has been involved with management analysis and records management for over 30 years. Gail B Pennix is an independent consultant in Boston, MA associated with the Records Improvement Institute. The holder of an MLS from Simmons College in Boston and with 20 years of professional records management experience, she has taught records management at university level, authored several articles, and lectured at various seminars. Jim Coulson is President and Senior Consultant with Records Improvement Institute, Westboro, MA. He has been active in records management for 24 years as a record analyst, microfilm supervisor, filing systems sales representative, senior executive, and consultant. A developer of automated records management software, university lecturer, and author, he regularly conducts records management seminars for organizations throughout North America. |
