Everyone has experienced it - a simple conversation with a friend or family member suddenly becomes a full-blown argument, or you avoid talking about a sensitive topic and fixing broken lines of communication seems impossible. Insecurity replaces confidence, and both parties withdraw to their safe places. Debra Roberts, LCSW, offers practical suggestions for becoming a stronger communicator and avoiding tension in life's most important relationships ¿ romantic, family, friendships and business.

"The Relationship Protocol: How to Talk, Defuse and Build Healthier Relationships" is not about winning arguments. It's about cultivating healthier relationships - closer family bonds, truer friendships and more honest, productive business partnerships. The book is a basic blueprint for how to talk, listen, and defuse conflict and tension. The first step might be as basic as saying, "I want to get along better with you."

In "The Relationship Protocol," the guidelines for healthier conversations and relationships are written in easy-to-understand language. The tone is down to earth and friendly and the model itself is practical and simple to use.

Roberts says "All human relationships are challenging from time to time. Conflict is natural and unavoidable. The important thing is how we deal with that conflict. Too often, people lose perspective when arguing and say things they quickly regret. My mission with 'The Relationship Protocol' is to help people be more thoughtful with their words, have more confidence when discussing sensitive topics and be more in control when expressing their feelings."

Included in "The Relationship Protocol" are more than 60 case examples, which provide real life demonstrations of the communication techniques in action. Read The Relationship Protocol today to make your relationships more enjoyable and less complicated. And, in the words of one reader: "Anyone considering divorce, please read this book first.