ERIC BAUER, MS, is Reliability Engineering Manager in the
IP Platforms CTO of Alcatel-Lucent. The holder of more than a dozen
U.S. patents, Mr. Bauer is the author or coauthor of Reliability
and Availability of Cloud Computing, Beyond Redundancy: How
Geographic Redundancy Can Improve Service Availability and
Reliability of Computer-Based Systems, Design for Reliability:
Information and Computer-Based Systems, and Practical System
Reliability.

RANDEE ADAMS, MS, is a Consulting Member of the Technical
Staff in the IP Platforms CTO of Alcatel-Lucent. She is the
coauthor of Beyond Redundancy: How Geographic Redundancy Can
Improve Service Availability and Reliability of Computer-Based
Systems and Reliability and Availability of Cloud Computing.
Ms. Adams has worked on many projects, including software
development, delivery, engineering, architecture, and design.